VIPER
VIPER is a state-of-the-art Paging Terminal especially designed for the exacting requirements of a high-reliability emergency services system
VIPER manages the transmission of messages through a paging network and supports both standard FLEX and POCSAG protocols.
Essentially VIPER acts as a communications switch, marshaling, queuing and encoding message streams to a large number of devices through a large set of transceiver sites.
Viper System Overview – Enterprise Version
There are three versions of VIPER, and a set of plug-ins that extend VIPER functionality. The Viper versions correspond to the size and complexity of the system being managed:
Viper Enterprise
Designed for five nines high-reliability critical networks with tens of thousands of devices and hundreds of base stations.
Viper Enterprise Overview
Reliable. Five Nines. Hot Standby. Complete flexibility.
Viper Enterprise provides a mission-critical Paging Terminal infrastructure for the management of message streams in a wide area simulcast paging network. The Paging Terminal lies at the heart of modern paging systems, and effectively serves as a switch that receives pager message inputs from a diverse variety of streams, encodes the messages into over-the-air signals, and then transmits the message over a wireless frequency network to a group of pager devices. In addition to this fundamental switching functionality, a Paging Terminal also provides comprehensive management, control and audit functionality.
The Viper Enterprise solution is designed to provide 99.999% availability in a large scale mission critical system:
- Every physical component has a hot redundant complement
- Every soft component is clustered, with automatic fail-over
- All components are selected for their quality, long MTBF, and resilience
- Key components are checked for integrity, with corrective action in case of detected errors
- The complete installation is configured with a remote hot standby that can be switched across within 30 minutes
- Integrated NMS for itself and the network of base stations
- Supports up to 100,000 devices
- Full alarm reporting and SNMP integration
- Complete role based permissioning and comprehensive audit & reporting
Optional modules and interconnects available with VIPER include:
- IPBX IVR integration plug-in with support for up to 100 simultaneous calls
- Encryption plug-in
- Two Way Messaging plug-in
- SMS/Outlook plug-in
Features
Scalable and Flexible
The Viper Enterprise solution can be easily scaled from tens of thousands of devices to hundreds of thousands. The inherently scalable architecture is easily expandable to meet growing demand. The system is very flexible, and supports industry-standard paging protocols, varying baud rates and a diverse range of interfaces and connections.
Network and System Monitoring
The Viper Enterprise PagingTerminal has a network monitoring function, that receives message confirmation signal reports from each base station transmitter, and monitors these reports for quality of service and for confirmation failures. In addition, the Terminal is fully alarmed with an integrated alert monitoring system, including upstream SNMP escalation to other monitors.
Multi-input streams
The Viper Enterprise system can accept messages from a remote or local entry terminal, and from a wide range of input streams, include CAD systems, PABX systems, nurse call systems, building management systems and product control systems.
Interfaces
The Viper Enterprise system has a large set of interfaces pre-configured into the architecture, including IVR, PABX, HTTP, TAP, SMS Gateway, E-Mail gateway and TNPP.
Group paging
The Viper Enterprise system incorporates group paging functionality, whereby a set of pagers can be notified with the same message via a single control. Groups can be formed rapidly, to allow for complete flexible control over the dispatch of teams.
Over the Air Programming
When connected to Infostream pagers, VIPER provides OTA management of configuration and software versions, removing the need for costly return to base maintenance.
Priority paging
The Viper system incorporates flexible priority schemes, where priority messages can be sent ahead of lower priority messages (on a “next out” basis) and the system is designed to manage multiple message queues with different priority rules.
Hot Standby and Clusters
The Viper Enterprise solution includes a hot-standby disaster recovery site, that can be automatically failed across, together with fault tolerant clusters at each site to ensure continuous operation.
Audit and reporting
Viper Enterprise systems have full audit trails of all messages, recording the message, its time and control data, and any confirmatory data regarding message transmission. In mission critical systems that are often regulated with strict KPI performance measures, VIPER provides comprehensive reporting functions on this historical data.
Web Based Interface
The Viper solution is delivered over a core IP network, and the operator interface is via a web-based browser, enabling easy connection of new or geographically dispersed operators onto the system.
Viper Local
Designed for oil fields, hospitals and mines with hundreds and tens of base stations covering a specific local geographic are or site.
Viper Local Overview
Reliable. Complete flexibility. Scalable
Viper Local provides a high-reliability infrastructure for the management of message streams in a specific site paging network. The solution is designed to provide 99.9% availability and can be configured for different levels of performance and reliability. It has the following features:
- Key physical components have redundant complements
- Optional clustering, with automatic fail-over
- High-quality components selected for integrity and long MTBF
- Integrated NMS for itself and the network of base stations
- Supports up to 5,000 devices
- Full alarm reporting and SNMP integration
- Complete role-based permissioning and comprehensive audit & reporting
Viper Local provides a system that receives a message stream, configures and manages the message stream, and delivers the message stream through connections to a set of simulcast base stations. As part of that process VIPER manages devices, capcodes, groups and priorities within the stream and provides a real-time interface to the operation of the paging network.
Optional modules and interconnects available with VIPER include:
- IPBX IVR integration plug-in with support for up to 10 simultaneous calls
- Encryption plug-in
- Two Way Messaging plug-in
- SMS/Outlook plug-in
Features
Scalable and Flexible
The Viper Local solution can be scaled to support thousands of devices. The system is very flexible, and supports industry standard paging protocols, varying baud rates and a diverse range of interfaces and connections.
Network and System Monitoring
The Viper Local PagingTerminal has a network monitoring function, that receives message confirmation signal reports from each base station transmitter, and monitors these reports for quality of service and for confirmation failures.
In addition, the Terminal is fully alarmed with an integrated alert monitoring system, including upstream SNMP escalation to other monitors.
Multi-input streams
The Viper Local system can accept messages from a remote or local entry terminals, and from a wide range of input streams, include CAD systems, PABX systems, nurse call systems, building management systems and product control systems.
Interfaces
The Viper Local system has a large set of interfaces pre-configured into the architecture, including IVR, PABX, HTTP, TAP, SMS Gateway, E-Mail gateway and TNPP.
Group paging
The Viper Local system incorporates group paging functionality, whereby a set of pagers can be notified with the same message via a single control. Groups can be formed rapidly, to allow for complete flexible control over the dispatch of teams.
Over the Air Programming
When connected to Infostream pagers, VIPER provides OTA management of configuration and software versions, removing the need for costly return to base maintenance.
Priority paging
The Viper system incorporates flexible priority schemes, where priority messages can be sent ahead of lower priority messages (on a “next out” basis) and the system is designed to manage multiple message queues with different priority rules.
Clusters
The Viper Local solution can be configured as a fault tolerant clusters to ensure continuous operation.
Audit and reporting
Viper Local systems have full audit trails of all messages, recording the message, its time and control data, and any confirmatory data regarding message transmission. In mission critical systems that are often regulated with strict KPI performance measures, VIPER provides comprehensive reporting functions on this historical data.
Web Based Interface
The Viper solution is delivered over a core IP network, and the operator interface is via a web-based browser, enabling easy connection of new or geographically dispersed operators onto the system.
Viper Micro
Designed for single base stations use in a single building or factory with tens of devices.
Viper Micro Overview
Single site. Flexible. Micro network.
Viper Micro provides a solution for a powerful, flexible single site paging solution that can manage a group of pagers. The solution is designed to provide a reliable environment for the support of local site paging:
- All components are selected for their quality, long MTBF, and resilience and the unit is fanless
- Optional remote standby
- Integrated NMS for itself and the network of base stations
- Supports up to 500 devices
- Full alarm reporting and SNMP integration
- Complete role based permissioning and comprehensive audit & reporting
Viper Micor provides a system that receives a message stream, configures and manages the message stream, and delivers the message stream through connections to a large set of simulcast base stations. As part of that process VIPER manages devices, capcodes, groups and priorities within the stream and provides a real time interface to the operation of the paging network.
Optional modules and interconnects available with VIPER include:
- Encryption plug-in
- Two Way Messaging plug-in
- SMS/Outlook plug-in
Features
Flexible
The Viper Micro solution is designed for a single site installation. It is very flexible, and supports industry-standard paging protocols, varying baud rates and a diverse range of interfaces and connections.
Network and System Monitoring
The Viper Micro PagingTerminal is fully alarmed with an integrated alert monitoring system, including upstream SNMP escalation to other monitors.
Multi-input streams
The Viper Micro system can accept messages from a remote or local entry terminal, and from a wide range of input streams, include CAD systems, PABX systems, nurse call systems, building management systems and product control systems.
Interfaces
The Viper Micro system has a large set of interfaces pre-configured into the architecture, including IVR, PABX, HTTP, TAP, SMS Gateway, E-Mail gateway and TNPP.
Group paging
The Viper Micro system incorporates group paging functionality, whereby a set of pagers can be notified with the same message via a single control. Groups can be formed rapidly, to allow for complete flexible control over the dispatch of teams.
Over the Air Programming
When connected to Infostream pagers, VIPER provides OTA management of configuration and software versions, removing the need for costly return to base maintenance.
Priority paging
The Viper system incorporates flexible priority schemes, where priority messages can be sent ahead of lower priority messages (on a “next out” basis) and the system is designed to manage multiple message queues with different priority rules.
Web Based Interface
The Viper solution is delivered over a core IP network, and the operator interface is via a web-based browser, enabling easy connection of new operators.
Specifications
| Parameter | Value |
| Unit Sizing | 115 x 115 x 35 mm, 505g |
| Power | +5V @ 1.8 amp |
| Operating Temperature | -20 to 70 degrees C |
| Operating Humidity | 0% – 90% relative humidity, non-condensing |
| Certifications | CE, FCC |
| Connections | Integrated r6040 10/100 Mbps LAN |
In addition to the base versions, there are a number of plug-ins available that extend Viper functionality in the areas of:
- Encryption Plug-in
- SMS/Outlook Plug-in
SITEMAP
Policies
Infostream Pty Ltd
Phone
+61 2 9986 3588
Address
Suite 10, 7 Narabang Way
Belrose NSW 2085 Australia
+61 2 9986 3588
Address
Suite 10, 7 Narabang Way
Belrose NSW 2085 Australia
